Internet Betting
- Internet
- Telephone
- Free Spins
- First Deposit
- Progressive Jackpots
- Lottery Bets
- Competitions
- Reward Points
1 INTRODUCTION
1.1 These terms and conditions govern your, the player’s (the "Player" or "You") use of the Internet games (the "Internet Games") available at www.supercasino.com (the "Website") and your relationship with Netplay TV Services Ltd ("Netplay"), who provide the Internet Games.
1.2 Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these terms and conditions, you will not be able to register for, or use, the Internet Games. If you have any questions about these terms and conditions, please contact enquiries@supercasino.com.
1.3 Each game is produced by NetPlay TV Services Ltd of Battersea Studios, 80 Silverthorne Road, Battersea, London, SW8 3HE. NetPlay TV Services Ltd are licensed and regulated by the Gambling Commission, License No. 000-003011-R-104180-001.
1.4 By playing the Internet Games you agree to be bound by these terms and conditions.
2 CHANGES TO THESE TERMS AND CONDITIONS
2.1 Netplay reserves the right to amend these terms and conditions. However, Netplay will ensure that the Player is notified of such amendment and that their consent to the amendment is requested the first time that they access their Account subsequent to any amendment. If the Player does not agree to the amendment of these terms and conditions, they will not be permitted to continue using the Internet Games
2.2 It remains the Player’s responsibility to periodically check the terms and conditions to ensure that they continue to agree with them and Players are advised to check these terms and conditions each time they use the Internet Games. Any bet received (but not settled) prior to the time of amendment and notification of amended terms and conditions will be subject to the pre-existing terms and conditions.
3 REGISTRATION AND ACCOUNT USE
3.1 A Player must first register on the Website in order to play our games. To "Play for Real" a Player must register and deposit to their account using a credit or debit card, with a minimum deposit of £20. Registration is only available to persons aged 18 or over and is subject always to the previous and on-going compliance with these terms and conditions. Registered Players may wager up to the amount available in their Account.
3.2 The Player agrees to provide accurate information to Netplay on registration and it is the Player’s responsibility to ensure that their personal details are kept up-to-date via our customer service department, especially address, telephone number and payment/bank details. The Player authorises Netplay to use any lawful means that it considers necessary to verify the information provided by the Player on registration, by means of electronic identity checks in accordance with Anti-Money Laundering Regulations.
3.3 The Account will be used by the Player only. Netplay reserves the right to decline account opening for any reason. The Account is intended for administering the Player's funds, play and fees, as well as bets, refunds, winning payments, cash-outs and any applicable service fees (all in relation to the Internet Games) for the duration of this agreement.
3.4 A Player may open only one Account. Any additional accounts that are funded may be closed and the deposit amount returned to the Player or all such accounts may be treated as one joint Account, in either case at Netplay’s discretion.
3.5 The Player must select a PlayerName and Password on registration. The PlayerName may be displayed on screen when you bet. Your PlayerName may not be obscene or offensive. It is the Player's responsibility to ensure that they keep such details confidential and the Player shall be fully responsible for any misuse of their Password. In the event that a Player is concerned that their Password has been disclosed to a third party, they should notify Netplay immediately whereupon a new Password may be given. Unless caused by Netplay’s negligence, any unauthorised use of the PlayerName and Password shall be the Players sole responsibility and be deemed as their use.
3.6 Netplay may require the Player to change their Password or Netplay may suspend the Player’s Account if Netplay has reason to believe that there is likely to be a breach of its security policies or misuse of the Internet Games or Website.
3.7 To maintain a high level of security to protect Player funds, Netplay may perform random security checks. The Player hereby accepts that Netplay retains the right to demand additional documentation from them in order to verify the Player as the Account holder or cardholder in the event of such a security check. In particular, as part of our standard procedure we may ask players, who have deposited or withdrawn more than £1000, for photographic identification and/or proof of them being the cardholder. Any pending withdrawals may be withheld until the additional documentation has been received by Netplay.
3.8 Player’s accounts are limited to a maximum of £25,000 in net winnings generated within any one calendar month, i.e.: the total amount won over and above the total deposits made. Should a player win in excess of £25,000 within a single calendar month their account may be temporarily suspended until the beginning of the next month. Player’s whose accounts have been suspended in this way may need to produce photographic identification and/or proof of them being the cardholder to re-instate the account.
3.9 The Player should check their Account balance each time they access the Internet Games. In the event of any errors, it is the Player’s responsibility to notify Netplay at the earliest opportunity.
3.10 The Player will inform Netplay as soon as reasonably possible if they believe that their Account information is being misused in any way by a third party so that Netplay may suspend their Account. Netplay will not be held responsible for any reasonable delay in such suspension. The Player will not allow any other person or third party (including, without limitation, any minor) to use their Account or accept any prize on their behalf.
3.11 Netplay reserves the right, upon providing notice to the Player, to close the Player's Account and refund the balance of their Account at its reasonable discretion without further explanation.
3.12 The Player may withdraw money from their Account at any time provided that their balance has been confirmed. Netplay reserves the right to temporarily withhold any withdrawals from a given account in the event of any fraud, money-laundering or ID investigations. Withdrawals are processed after a minimum of three (3) working days after the request is made, during which time the Player may cancel their withdrawal request and place the funds back to their account balance.
3.13 The Player may cancel their Account at any time by informing Netplay in writing at Supercasino, NetPlay TV Services Ltd, PO Box 58140, London, SW8 3UU, or by calling our customer service department on 0800 1984 777 , Mon-Fri, 9am-6.00pm. If the Player does so, they must stop using the Internet Games.
3.14 If an account remains dormant, i.e.: where there are no bets placed or deposits made, for a period of twelve (12) months or more Netplay reserves the right to charge a £10 monthly administration fee from the remaining balance on the account, or the full balance where it is less than £10 in order to keep the account open and reserved for the Player. Players will be informed by email by Netplay in advance of this charge being made, giving the Player seven (7) days to return and use the account again before any charges begin. This charge will be taken from the balance on the last working day of each month, until the player either makes a bet, makes a deposit to the account, or the balance of the account has expired, whereupon the account will be closed.
3.15 Netplay or the Player may suspend or cancel the Player’s Account immediately if the other breaches any of its obligations under these terms and conditions. Return of any outstanding balance to the Player will be subject to the provisions of these terms and conditions. The suspension or cancellation of the Player's Account shall not affect either party's statutory rights or liabilities.
3.16 Employees of NetPlay and any associated company are not eligible to participate in the Internet Games.
4 AVAILABILITY AND USE OF THE INTERNET GAMES
4.1 Participation in the Internet Games is only possible during the hours of broadcast of the TV show relating to the Internet Games (the "Show").
4.2 When playing online you place bets using the on-screen games tables. Once you have placed your bets you are required to click the confirmation button. At any time you can click the cancel button to return to the games table to change or alter your bets. ONCE YOU CLICK THE FINAL CONFIRMATION BUTTON AND YOUR BETS ARE ACCEPTED THEY CANNOT BE CANCELLED.
4.3 When playing online you understand that you must listen at all times to the audio streamed as part of the live feed of the televised show in order to listen to important announcements that could affect your gameplay and/or the outcome of individual games.
4.4 When playing online you understand that the live feed streamed to your computer is subject to latency caused by Internet transfer protocols. As such, events may be seen within the gaming screen before they can be seen within the live stream. This does not affect your eligibility to bet in any way, nor your chances of winning.
4.5 The payout rates on each game can be found in the respective game rules.
4.6 To place a bet you must have sufficient credit in your account. If you do not have sufficient credit to cover all your bets then your bets will not be placed at all. When playing online your balance is constantly shown on-screen within the gaming page.
4.7 Your bet may not exceed the bet limit in force in relation to each game. Each game has different bet limits - for those limits see the individual game rules.
4.8 Your bet will not be accepted unless the game is in the state to accept your bet.
4.9 Players MUST make the final confirmation of their bets online by clicking the confirmation button and must see the "Confirmed" message. Otherwise the bets are not deemed confirmed. The "Confirmed" message is returned by our Games betting server once the bets have been entered into the central database and NOT before. Should a "Confirmed" message appear a user should be able to see the bets in their bet history once the game has closed and a new game began. However, Internet connections between the Internet Games and our players are also dependant upon the integrity and performance of the Player's own Internet connection via their Internet Service Provider. Netplay can offer no guarantees as to the performance of a Player's Internet connection and Players must recognise that data transfer errors can occur outside of our control. All entries in a player's bet history will be deemed confirmed and final by Netplay rules. Should a player wish to dispute an Internet bet that they feel is contrary to these rules then please email complaints@supercasino.com.
5 PLAYER REPRESENTATIONS
5.1 The Player is over the age of 18 and has the mental capacity to take responsibility for their own actions. Netplay reserves the right to void any transactions involving minors. The Player confirms that he/she is aware that underage gambling is a criminal offence.
5.2 The Player understands that by using the Internet Games they may lose money on bets placed and they accept full responsibility for such loss. The Player also agrees that their use of the Website is at their sole risk.
5.3 The Player warrants that they will not attempt to hack, make unauthorised alterations to or introduce any kind of malicious code to the Internet Gaming Service or Website. As such, the Player will not, without limitation, (a) reverse engineer or decompile (in whole or in part) any software available through the Website; or (b) make copies, modify, reproduce, transmit, alter or distribute all or any part of the Website or any material or information contained on it.
5.4 The Player must not use any form of computerized assistance in calculating risk strategies or bet placements of any kind, nor to predict the outcome of any betting or wagering event. Any such action will be considered to be cheating, which is a criminal offence. Players engaging in this type of activity will forfeit any winnings accrued through the use of the Internet Games and the appropriate authorities will be notified.
5.5 The Player agrees that Netplay may lock or terminate a Player’s Account if:
- a Player breaches these terms and conditions;
- a Player's funds are insufficient for the proposed use of the Internet Games;
- Netplay has reason to believe that the Player's dealings with Netplay constitutes an illegal or fraudulent activity, Netplay shall not (to the extent permitted by law) be liable to that Player for any such deposits, nor shall it incur any liability to any Player where it is required to give information or documentation relating to that Player to any relevant regulatory authority;
- Netplay suspects that access to the Account may not be by an authorised person;
- legal or regulatory requirements require such locking or termination; or
- a security, disrepute or other issue deemed reasonably significant by Netplay arises.
5.6 These terms and conditions contain the entire agreement between the Player and Netplay relating to the Internet Games. The Player confirms that, in agreeing to accept these terms and conditions, they have not relied on any representation save insofar as the same has expressly been made a representation in these terms and conditions. The Player agrees that they shall have no remedy in respect of any misrepresentation that has not become a term of these terms and conditions save that their agreement shall not apply in respect of any fraudulent or negligent misrepresentation whether or not such term has become a term of these terms and conditions.
6 PAYMENT AND SECURITY
6.1 Money in a Player’s Account is used to place bets on the Internet Games. Netplay reserve the right to refuse or limit any wager. Players are not allowed to place a wager greater than the amount deposited in their Account. Any winnings are placed into their personal Account. Deposits and withdrawals are made through the Internet Games customer service department, or via the "My Account" section of the SuperCasino website.
6.2 The maximum single deposit is £3,000. Credit card deposits are limited to a maximum of £10,000 in any calendar month. There is no limit on deposits made by debit card, bank transfers, cheques or postal orders.
6.3 You can make a deposit using a debit or credit card including Visa, Visa Delta (Debit), Visa Electron, Solo, Mastercard and Maestro (formerly known as Switch). We do not accept American Express. Please note that the card must be in your name (the registered Username) and registered to the same address provided when you open your account with us.
6.4 You can top up your account by accessing the "My Account" section of the site and following the online prompts. Please note that the card must be in the name of the registered player and registered to the same address provided when you open your account with us.
6.5 All bets stand and no bet can be cancelled once confirmed by Netplay.
6.6 A player may suspend their Account at any time. A suspended Account means that funds can temporarily not be used for gaming. The decision to suspend an Account is taken by the player.
6.7 The funds on the Player's Account are available for the Player during the opening hours of the Website. Upon request by the player, Netplay will action a payment by cheque or to the player's bank account of part or whole of the player's funds at the time of the transfer request, with deductions for eventual service fees, bank fees etc. All cheques issued are valid for a maximum of 6 months from the date of issue, after which time they will be cancelled if they remain uncashed by the Player.
6.8 Customer funds are not held separately to our corporate funds and they are not subject to any specific trust arrangements.
7 NO WARRANTY
7.1 Netplay will endeavour to provide the Internet Games using its reasonable skill and care. Save where required by law, Netplay makes no warranty or representation, whether express or implied, in relation to the Internet Games.
7.2 Netplay makes no warranty that the Internet Games will meet the Player’s requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Internet Games or the server that makes it available are free of viruses or bugs, nor do Netplay make any warranty as to the full functionality, accuracy, reliability of the materials supplied by Netplay or results of the Internet Games or the accuracy of any information obtained by the Player through the Internet Games. Please see the individual game FAQ’s for any known technical factors that could affect the outcome of a game.
7.3 The Player’s access to the Internet Games may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. In this event, Netplay will attempt to restore the service as soon as it reasonably can.
8 CHARGEBACKS
8.1 If you notify your card supplier of unauthorized use of your card or there is any other circumstance leading to a "chargeback" and SuperCasino is asked to refund the amount, SuperCasino will suspend your Account and ask you to contact SuperCasino Customer Services. SuperCasino reserves the right to debit your Wallet with the chargeback or to recover the amount from you if there are insufficient funds in your Wallet. You agree to pay this sum promptly if properly required by us. You will not be allowed to participate in further Games until the chargeback has been successfully resolved.
9 NETPLAY CONDUCT AND LIMITATION OF LIABILITY
9.1 The Player agrees that their use of the Internet Games is at their sole risk.
9.2 Netplay shall not be responsible or liable to the Player for any loss of content or material uploaded or transmitted through the Internet Games and the Player confirms that Netplay will not be liable to the Player or any third party for any modification to, suspension of or discontinuance of the Internet Games.
9.3 Netplay reserves the right to withdraw the Internet Games or elements of the Internet Games at any time, and will not be liable to the Player as a result of any such action.
9.4 Netplay will not be held responsible for any typing, technical, or human error in the operation of the Internet Games. In the event of error, Netplay reserves the right to either void any affected bets or to correct the error.
9.5 We may notify you of changes to, or of important matters relevant to, the Games, by email. Such notices will be deemed effective if transmitted to the email address you have provided to us on registration (subject to changes of address you notify us of).
9.6 Netplay will under no circumstances be held liable for any damages or losses of an indirect nature that are deemed or alleged to have resulted from or been caused by the Internet Games, the Website or its content including, without limitation, delays or interruptions in operation or transmission, communication line failure, any persons use or misuse of the Website or its content, any errors or omissions in content, damage for loss of business, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential loss.
9.7 Netplay will not be responsible for any breach of these terms and conditions caused by circumstances beyond its reasonable control.
9.8 Netplay’s liability under 9.6 above shall be limited to the commission received by Netplay in respect of the bet or bets which are the subject of any breach by Netplay.
9.9 Netplay does not exclude or limit liability for death or personal injury caused by negligence or for fraud.
9.10 Netplay reserves the right to withdraw the Website, the Internet Games or elements of either at any time, and save for any rights that the Player may have over deposited funds in its Account, will not be liable to the Player as a result of any such action.
10 SOCIALLY RESPONSIBLE GAMBLING
10.1 A Player may at any time apply to exclude themselves from participating in Telephone Casino Games. If a Player wishes to do so, he/she should contact customer services on 0800 1984 777 during the hours of 9am - 2am or on 0800 1984 777 Mon-Fri, 9am-6pm. Alternatively a player may self-exclude using the online facility available on the website.
10.2 In line with UK gambling regulations, Players may, by written notice to Netplay, place a limit on their gambling activity. If a Player wishes to limit their gambling activities at any time, he/she should contact customer services on 0800 1984 777 during the hours of 9am - 2am, or on 0800 1984 777 Mon - Fri, 9am - 6pm. Alternatively a player may set or reduce a limit using the online facility available on the website.
11 FRAUDULENT AND ILLEGAL USE OF THE WEBSITE OR THE INTERNET GAMES
11.1 If Netplay has reason to believe that the Player’s dealings with Netplay constitutes an illegal or fraudulent activity and to the extent permitted by law, Netplay shall not be liable to that Player for any such deposits, nor shall it incur any liability to any Player where it is required to give information or documentation relating to that Player to any relevant regulatory authority.
12 TRANSFER
12.1 The Player may not transfer any of their rights under these terms and conditions to any other person. Netplay may transfer its rights under these terms and conditions to another business where it reasonably believes that its rights will not be affected.
13 THIRD PARTY RIGHTS
13.1 Except insofar as these terms and conditions expressly provide that a third party may in their own right enforce a term of these terms and conditions, a person who is not a party to these terms and conditions has no right under local law or statute to rely upon or enforce any term of this agreement.
14 SETTLEMENT OF DISPUTES
14.1 If the Player has any dispute with regard to any outcome in the Internet Games or any other activity, the Player should submit their complaint to Netplay in writing within fourteen (14) days of the incident by email to complaints@supercasino.com or by post to SuperCasino, NetPlay TV Services Ltd, PO Box 58140, London, SW8 3UU. If the parties cannot agree a resolution to any dispute with twenty one (21) days of the receipt of the complaint by Netplay, the dispute will be referred to an independent dispute resolution body such as IBAS.
15 NOTICES
15.1 The Player may submit notices to Netplay in writing at: SuperCasino, NetPlay TV Services Ltd, PO Box 58140, London, SW8 3UU. Any notice Netplay gives to the Player (save as otherwise set out herein) will be sent to the email address that the Player provided when the Player registered their Account.
16 GENERAL
16.1 If any part of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these terms and conditions and shall not affect the validity and enforceability of any of the remaining provisions of these terms and conditions.
16.2 No waiver by Netplay of any of these terms and conditions shall be construed as a waiver of any preceding or succeeding breach of any of these terms and conditions.
16.3 Nothing in these terms and conditions shall be construed as creating any agency, partnership or any other form of joint enterprise between the Player and Netplay.
16.4 The Player confirms that they have read, understood and accept the Netplay privacy policy.
16.5 The Internet Games is subject to the laws of England and any dispute arising out of or relating to the Internet Games shall be governed by the laws of England.
1 INTRODUCTION
1.1 These terms and conditions govern your, the player’s, (the "Player" or "You") use of our live fixed odds Telephone Games service accessible via telephone (the "Telephone Games") available by calling 0800 1984 777 (the "Number") and your relationship with Netplay TV Services Limited ("Netplay", "us", "our"), who provide the Telephone Games.
1.2 Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these terms and conditions, you will not be able to register for or use the Telephone Games. If you have any questions about these terms and conditions, please contact enquiries@supercasino.com.
1.3 Each game is produced by NetPlay TV Services Ltd of Battersea Studios, 80 Silverthorne Road, Battersea, London, SW8 3HE. NetPlay TV Services Ltd are licensed and regulated by the Gambling Commission, License No. 000-003011-R-104180-001.
1.4 By playing the Telephone Games you agree to be bound by these terms and conditions.
2 CHANGES TO THESE TERMS AND CONDITIONS
2.1 Netplay reserves the right to amend these terms and conditions. However, Netplay will ensure that the Player is notified of such amendment and that their consent to the amendment is requested the first time that they access their Account subsequent to any amendment. If the Player does not agree to the amendment of these terms and conditions, they will not be permitted to continue using the Telephone Games.
2.2 It remains the Player’s responsibility to periodically check the terms and conditions to ensure that they continue to agree with them and Players are advised to check these terms and conditions each time they use the Telephone Games. Any bet received (but not settled) prior to the time of amendment and notification of amended terms and conditions will be subject to the pre-existing terms and conditions.
3 REGISTRATION AND ACCOUNT USE
3.1 A Player must first register via our call centre (the "Call Centre") by calling 0800 1984 777. To "Play for Real" the Player must first register via our Call Centre by calling 0800 1984 777 and open an account (an "Account") using a credit or debit card, with a minimum deposit of £20. Registration is only available to persons aged 18 or over and is subject always to the previous and on-going compliance with these terms and conditions. Registered Players may wager up to the limit available in their Account.
3.2 The Player agrees to provide accurate information to Netplay on registration and it is the Player’s responsibility to ensure that their personal details are kept up-to-date via our customer service department, especially address, telephone number and payment/bank details. The Player authorises Netplay to use any lawful means that it considers necessary to verify the information provided by the Player on registration, by means of electronic identity checks in accordance with Anti-Money Laundering Regulations.
3.3 When registering you must provide us with a telephone number from which you will place your bets. Only one player may be registered in relation to any one telephone number. You may not withhold the caller ID from your registered phone number if you wish to participate in the Telephone Games.
3.4 The Player agrees to provide accurate information to Netplay on registration and it is the Player's responsibility to ensure that their personal details are kept up-to-date via our customer service department, especially address, telephone number and payment/bank details. The Player authorises Netplay to use any lawful means that it considers necessary to verify the information provided by the Player on registration.
3.5 The Account will be used by the Player only. Netplay reserves the right to decline account opening for any reason. The Account is intended for administering the Player's funds, play and fees, as well as bets, refunds, winning payments, cash-outs and any applicable service fees (all in relation to the Telephone Games) for the duration of this agreement.
3.6 A Player may open only one Account. Any additional accounts that are funded may be closed and the deposit amount returned to the Player or all such accounts may be treated as one joint Account, in either case at Netplay’s discretion.
3.7 When registering with us you must provide us with a PlayerName that will be displayed on screen when you bet. The PlayerName that you choose must not be obscene or offensive.
3.8 Netplay may suspend the Player’s Account if Netplay has reason to believe that there is likely to be a breach of its security policies or misuse of the Telephone Games.
3.9 Player’s accounts are limited to a maximum of £25,000 in net winnings generated within any one calendar month, i.e.: the total amount won over and above the total deposits made. Should a player win in excess of £25,000 within a single calendar month their account will be temporarily suspended until the beginning of the next month. Player’s whose accounts have been suspended in this way may need to produce photographic identification and/or proof of them being the cardholder to re-instate the account.
3.10 To maintain a high level of security to protect Player funds, Netplay may perform random security checks. The Player hereby accepts that Netplay retains the right to demand additional documentation from them in order to verify the Player as the Account holder or cardholder in the event of such a security check. In particular, as part of our standard procedure we may ask players, who have deposited or withdrawn more than £1000, for photographic identification and/or proof of them being the cardholder. Any pending withdrawals may be withheld until the additional documentation has been received by Netplay.
3.11 The Player should check their Account balance each time they access the Telephone Games. In the event of any errors, it is the Player’s responsibility to notify Netplay at the earliest opportunity.
3.12 The Player will inform Netplay as soon as reasonably possible if they believe that their Account information is being misused in any way by a third party so that Netplay may suspend their Account. Netplay will not be held responsible for any reasonable delay in such suspension. The Player will not allow any other person or third party (including, without limitation, any minor) to use their Account or accept any prize on their behalf.
3.13 Netplay reserves the right on providing notice to the Player to close the Player’s Account and refund the balance of their Account at its reasonable discretion without further explanation.
3.14 The Player may withdraw money from their Account at any time provided that their balance has been confirmed. Netplay reserves the right to temporarily withhold any withdrawals from a given account in the event of any fraud, money-laundering or ID investigations. Withdrawals are processed after a minimum of three (3) working days after the request is made, during which time the Player may cancel their withdrawal request and place the funds back to their account balance.
3.15 The Player may cancel their Account at any time by informing Netplay in writing at SuperCasino, NetPlay TV Services Ltd, PO Box 58140, London, SW8 3UU, or by calling 0800 1984 777 , Mon-Fri, 9am-6pm. If the Player does so, they must stop using the Telephone Games.
3.16 If an account remains dormant, i.e.: where there are no bets placed or deposits made, for a period of twelve (12) months or more Netplay reserves the right to charge a £10 monthly administration fee from the remaining balance on the account, or the full balance where it is less than £10 in order to keep the account open and reserved for the Player. Players will be informed by email by Netplay in advance of this charge being made, giving the Player seven (7) days to return and use the account again before any charges begin. This charge will be taken from the balance on the last working day of each month, until the player either makes a bet, makes a deposit to the account, or the balance of the account has expired, whereupon the account will be closed.
3.17 Netplay or the Player may suspend or cancel the Player’s Account immediately if the other breaches any of their respective obligations under these terms and conditions. Return of any outstanding balance to the Player will be subject to the provisions of these terms and conditions. The suspension or cancellation of the Player’s Account shall not affect either party's statutory rights or liabilities
3.18 Employees of Netplay and any associated company are not eligible to participate in the Telephone Games.
4 AVAILABILITY AND USE OF THE TELEPHONE GAMES.
4.1 Participation in the Telephone Games is only possible during the hours of broadcast of the TV show relative to the Telephone Games (the "Show").
4.2 Any calls between you and SuperCasino (or between SuperCasino and you) may be recorded for monitoring and training purposes.
4.3 To place bets you call our on-screen number or the number advertised in our promotions. Calls are free from a BT landline. Rates may vary for other network operators, mobile phones and public phone boxes.
4.4 On calling our betting line you will reach an automated menu. Follow the instructions and use the keypad on your phone to place bets. After you have selected the type of bet you wish to make you will be asked the amount of money you wish to bet. After this you will be asked to confirm your bet. At any time prior to confirming your bet you can cancel your selection - normally by pressing the 2 to return to a previous menu and in all circumstances by terminating the phone call. ONCE YOU HAVE CONFIRMED YOUR BET IT CANNOT BE CANCELLED.
4.5 The payout rates on each game can be found in the respective game rules.
4.6 To place a bet you must have sufficient credit in your account. If you do not have sufficient credit to cover your bet then your bet will not be placed at all. To check your credit, call the betting line and select the appropriate option.
4.7 Your bet may not exceed the bet limit in force in relation to each game. Each game has different bet limits - for those limits see the individual game rules.
4.8 Your bet will not be accepted unless the game is in the state to accept your bet.
5 PLAYER REPRESENTATIONS
5.1 The Player is over the age of 18 and has the mental capacity to take responsibility for their own actions. Netplay reserves the right to void any transactions involving minors. The Player confirms that he/she understands that underage gambling is a crime.
5.2 The Player understands that by using the Telephone Games they may lose money on bets placed and they accept full responsibility for such loss. The Player also agrees that their use of the telephone betting system is at their sole risk.
5.3 The Player must not use any form of computerized assistance in calculating risk strategies or bet placements of any kind, nor to predict the outcome of any betting or wagering event. Any such action will be considered to be cheating (which is a criminal offence). Players engaging in this type of activity will forfeit any winnings accrued through the use of the Internet Games and the appropriate authorities will be notified.
5.4 The Player agrees that NetPlay may lock or terminate a Player’s Account if:
- a Player breaches these terms and conditions;
- a Player's funds are insufficient for the proposed use of the Telephone Games;
- Netplay has reason to believe that the Player’s dealings with Netplay constitutes an illegal or fraudulent activity, Netplay shall not (to the extent permitted by law) be liable to that Player for any such deposits, nor shall it incur any liability to any Player where it is required to give information or documentation relating to that Player to any relevant regulatory authority;
- Netplay suspects that access to the Account may not be by an authorised person;
- legal or regulatory requirements require such locking or termination; or
- a security, disrepute or other issue deemed reasonably significant by Netplay arises.
5.5 These terms and conditions contain the entire agreement between the Player and Netplay relating to the Telephone Games. The Player confirms that, in agreeing to accept these terms and conditions, they have not relied on any representation save insofar as the same has expressly been made a representation in these terms and conditions. The Player agrees that they shall have no remedy in respect of any misrepresentation that has not become a term of these terms and conditions save that their agreement shall not apply in respect of any fraudulent or negligent misrepresentation whether or not such term has become a term of these terms and conditions.
6 PAYMENT AND SECURITY
6.1 Money in a Player’s Account is used to place bets on the Telephone Games. Netplay reserve the right to refuse or limit any wager. Players are not allowed to place a wager greater than the amount deposited in their Account. Any winnings are placed into their personal Account. Deposits and withdrawals are made through the customer service department, or via the telephone betting system.
6.2 The maximum single deposit is £3000. Credit card deposits are limited to a maximum of £10,000 in any calendar month. There is no limit on deposits made by debit card, bank transfers, cheques or postal orders.
6.3 You can make a deposit using a debit or credit card including Visa, Visa Delta (Debit), Visa Electron, Solo, Mastercard and Maestro (formerly known as Switch). We do not accept American Express. Please note that the card must be in your name (the registered Username) and registered to the same address provided when you opened your account with us.
6.4 The Player accepts and authorises Netplay to instruct its payment management company to handle Account deposits and withdrawals. Thereby the Player allows Netplay to give such instructions on their behalf. Netplay reserve the right to withhold payment of any funds if suspicion or evidence of manipulation of the Telephone Games arises. Netplay may take action against the Player or any other who manipulates, or tries to manipulate, the Telephone Games or any part of it.
6.5 You can top up your account by calling our number and selecting the appropriate option to reach our Call Centre. You will need your PlayerName or User ID Number and your credit card details to hand. Please note that the card must be in the name of the registered player and registered to the same address provided when you opened your account with us.
6.6 All bets stand and no bet can be cancelled once confirmed by Netplay.
6.7 The funds on the Player's Account are available for the Player during the opening hours of each show. Upon request by the player, Netplay will action a payment by cheque of part or whole of the player's funds at the time of the transfer request, with deductions for eventual service fees, bank fees etc. All cheques issued are valid for a maximum of 6 months from the date of issue, after which time they will be cancelled if they remain uncashed by the Player.
6.8 A player may suspend their Account at any time. A suspended Account means that funds can temporarily not be used for gaming. The decision to suspend an Account is taken by the player.
6.9 Customer funds are not held separately to our corporate funds and they are not subject to any specific trust arrangements.
7 NO WARRANTY
7.1 Netplay will endeavour to provide the Telephone Games using its reasonable skill and care. Save where required by law, Netplay makes no warranty or representation, whether express or implied, in relation to the Telephone Games.
7.2 Netplay makes no warranty that the Telephone Games will meet the Player’s requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Internet Games, nor do Netplay make any warranty as to the full functionality, accuracy, reliability of the materials supplied by Netplay or results of the Telephone Games or the accuracy of any information obtained by the Player through the Telephone Games. Please see the individual game FAQ’s for any known technical factors that could affect the outcome of a game.
7.3 The Player’s access to the Telephone Games may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. In this event, Netplay will attempt to restore the service as soon as it reasonably can.
8 CHARGEBACKS
8.1 If you notify your card supplier of unauthorized use of your card or there is any other circumstance leading to a "chargeback" and SuperCasino is asked to refund the amount, SuperCasino will suspend your Account and ask you to contact SuperCasino Customer Services. SuperCasino reserves the right to debit your Wallet with the chargeback or to recover the amount from you if there are insufficient funds in your Wallet. You agree to pay this sum promptly if properly required by us. You will not be allowed to participate in further Games until the chargeback has been successfully resolved.
9 NETPLAY CONDUCT AND LIMITATION OF LIABILITY
9.1 The Player agrees that their use of the Telephone Games is at their sole risk.
9.2 Netplay shall not be responsible or liable to the Player for any loss of content or material uploaded or transmitted through the Telephone Games and the Player confirms that Netplay will not be liable to the Player or any third party for any modification to, suspension of or discontinuance of the Telephone Games.
9.3 Netplay reserve the right to withdraw the Telephone Games or elements of the Telephone Games at any time, and will not be liable to the Player as a result of any such action.
9.4 Netplay will not be held responsible for any typing, technical, or human error in the operation of the Telephone Games. In the event of error, Netplay reserves the right to either void any affected bets at any time or to correct the error.
9.5 We may notify you of changes to, or of important matters relevant to, the Games, by email. Such notices will be deemed effective if transmitted to the email address you have provided to us on registration (subject to changes of address you notify us of).
9.6 Netplay will under no circumstances be held liable for any damages or losses of an indirect nature that are deemed or alleged to have resulted from or been caused by the Telephone Games, including, without limitation, delays or interruptions in operation or transmission, communication line failure, any persons use or misuse of the Website or its content, any errors or omissions in content, damage for loss of business, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential loss.
9.7 Netplay will not be responsible for any breach of these terms and conditions caused by circumstances beyond its reasonable control.
9.8 Netplay’s liability under 9.6 above shall be limited to the commission received by Netplay in respect of the bet or bets which are the subject of any breach by Netplay.
9.9 Netplay does not exclude liability for death or personal injury caused by its negligence or for fraud.
9.10 Netplay reserves the right to withdraw the telephone betting system, the Telephone Games or elements of either at any time, and save for any rights that the Player may have over deposited funds in its Account, will not be liable to the Player as a result of any such action.
10 SOCIALLY RESPONSIBLE GAMBLING
10.1 A Player may at any time apply to exclude themselves from participating in Telephone Games. If a Player wishes to do so, he/she should contact customer services on 0800 1984 777 during the hours of 9am - 2am or on 0800 1984 777 Mon - Fri, 9am - 6pm.
10.2 In line with UK gambling regulations, Players may, by written notice or otherwise to Netplay, place a limit on their gambling activity. If a Player wishes to limit their gambling activities at any time, he/she should contact customer services on 0800 1984 777 during the hours of 9am - 2am, or on 0800 1984 777 Mon - Fri, 9am - 6pm.
11 FRAUDULENT AND ILLEGAL USE OF THE TELEPHONE GAMES
11.1 If Netplay has reason to believe that the Player’s dealings with Netplay constitutes an illegal or fraudulent activity and to the extent permitted by law, Netplay shall not be liable to that Player for any such deposits, nor shall it incur any liability to any Player where it is required to give information or documentation relating to that Player to any relevant regulatory authority.
12 TRANSFER
12.1 The Player may not transfer any of their rights under these terms and conditions to any other person. Netplay may transfer its rights under these terms and conditions to another business where it reasonably believes that its rights will not be affected.
13 THIRD PARTY RIGHTS
13.1 Except insofar as these terms and conditions expressly provide that a third party may in their own right enforce any term of these terms and conditions, a person who is not a party to these terms and conditions has no right under local law or statute to rely upon or enforce any term of these terms and conditions but this does not affect any right or remedy of a third party that exists or is available other than under local law or statute.
14 SETTLEMENT OF DISPUTES
14.1 If the Player has any dispute with regard to any outcome in the Telephone Games or any other activity, the Player should submit their complaint to Netplay in writing within fourteen (14) days of the incident by email to complaints@supercasino.com or by post to Supercasino, NetPlay TV Services Ltd, PO Box 58140, London, SW8 3UU. If the parties cannot agree a resolution to any dispute with twenty one (21) days of the receipt of the complaint by Netplay, the dispute will be referred to an independent dispute resolution body such as IBAS.
15 NOTICES
15.1 The Player may submit notices to Netplay in writing at: SuperCasino, NetPlay TV Services Ltd, PO Box 58140, London, SW8 3UU. Any notice Netplay gives to the Player (save as otherwise set out herein) will be sent to the email address that the Player provided when the Player registered their Account.
16 GENERAL
16.1 If any part of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these terms and conditions and shall not affect the validity and enforceability of any of the remaining provisions of these terms and conditions.
16.2 No waiver by Netplay of any of these terms and conditions shall be construed as a waiver of any preceding or succeeding breach of any of these terms and conditions.
16.3 Nothing in these terms and conditions shall be construed as creating any agency, partnership or any other form of joint enterprise between the Player and Netplay.
16.4 The Player confirms that they have read, understood and accept the Netplay privacy policy.
16.5 The Telephone Games is subject to the laws of England and any dispute arising out of or relating to the Telephone Games shall be governed by the laws of England.
1) The general terms and conditions published on this website apply to this scheme.
2) You must be over 18 years of age and resident in the United Kingdom to avail of this scheme.
3) Employees of SuperCasino and any associated company, their families and anyone connected with SuperCasino and the incentive scheme, or those ineligible to enter under other clauses in these terms, may not participate in the incentive scheme.
4)To qualify for the "10 Free Spins" incentive scheme the referred player must open and account with us (SuperCasino.com) using the specificed promotion code.
5) The "10 Free Spins" bonus amount will be credited to the players account when the players has made the minimum deposit.
6) The "10 Free Spins" bonus amount, along with any winnings accrued, are not available for withdrawal until such time as the player has staked 10 times the bonus amount in bets on the table from the date of receiving the bonus amount, but can be immediately used for betting. The "10 Free Spins" bonus amount is valid for all games except cash tarnsfer games.
7) Any name and address provided by the player must match those of the registered credit/debit cardholder and must pass any third party Address Verification System currently in use by us.
8) Any stakes played on non-losing wagers (such as betting on both red and black simultaneously in the same spin on Live Roulette) will not count towards the qualification criteria.
9) The "10 Free Spins" bonus amount is available for withdrawal, along with any winnings accrued, provided all the qualification criteria for this scheme have been met by the player.
10)The qualification criteria must be met within 60 days of the "10 Free Spins" promotion code being used.
11) We reserves the right to withhold any free credits payment at our total discretion.
12) We reserves the right to withdraw or amend this offer at any time without prior notice.
13) This incentive scheme is provided by NetPlay TV Services Ltd of Battersea Studios, 80 Silverthorne Road, Battersea, London, SW8 3HE
1) The general terms and conditions published on this website apply to this scheme.
2) You must be over 18 years of age and resident in the United Kingdom to avail of this scheme.
3) Employees of SuperCasino and any associated company, their families and anyone connected with the SuperCasino and the incentive scheme, or those ineligible to enter under other clauses in these terms, may not participate in the incentive scheme.
4) The standard bonus free credit amount is calculated as 100% of your first deposit, subject to the fact that it will be calculated based upon a maximum first deposit amount of 250.
5) Some promotions may allow for the bonus free credit to be calculated at a rate which differs from 100% - where this is the case all the other regulations in this section will apply.
6) The bonus free credit is limited to one allocation per household and applies exclusively to an individual opening a online account and making their first cash deposit with SuperCasino.
7) Once the deposit has been made and the bonus free credit amount allocated, customers must stake an amount equal to forty (40) times their bonus free credit before the bonus free credit amount is converted to cash and transferred to their account. Currently the bonus free credit is only available to Live Roulette and Live Blackjack players. Classic Online Games are currently excluded from this calculation.
8) Your bonus will be credited into your account as soon as you have satisfied the deposit and total stake criteria. Allow up to 48 hours or two working days once both the deposit and total stake criteria have been met for the bonus amount to appear in your balance.
9) In the event of any abuse of this scheme being identified or suspected by NetPlay TV, incentive bonuses will not be granted and the management reserves the right to prohibit or exclude certain individuals, groups or regions from the promotions with immediate effect.
10) You must meet the total stake criteria within 60 days, where after the bonus will be revoked.
11) NetPlay TV reserves the right to withhold any bonus payment at our total discretion.
12) NetPlay TV reserves the right to withdraw or amend this offer at any time without prior notice.
13) This incentive scheme is provided by NetPlayTV Services Limited of Battersea Studios, 80 Silverthorne Road, London, SW8 3HE.
1.1 The general terms and conditions published on this website apply to this scheme.
1.2 These terms and conditions apply when you play a Game offered on, or through, the Website in addition to the Game Rules.
2. For the purposes of these terms and conditions:
2.1. "Game Rules" means the rules applicable to each Game (which you can see by clicking on "Game Rules" once a game has loaded);
2.2. "Progressive Jackpot" means the highest available payoff in a Progressive Jackpot Game;
2.3. "Progressive Jackpot Game" means any game available through the website that features a progressive jackpot amount/s.
2.4. You should be aware that "Playing a Game" includes attempting to play a Game.
3. Employees of NetPlay TV, Parlay Entertainment or any of NetPlay TV's or Parlay Entertainment's subsidiaries or associated companies, or any third party contractors such as licensors, software suppliers, developers or partners and all those persons in any way affiliated with NetPlay TV or Parlay Entertainment subsidiaries or associated companies, are not entitled to play any of the games offered.
4. Wagers are only valid if accepted by our game server. Until acceptance of the wager by our game server all information displayed relating to a Game constitutes an invitation to play only.
5. You agree that the records stored on our game server shall be the final authority in determining the validity and terms of any wagers you place and the circumstances in which they were made.
6. In the event that you win a Progressive Jackpot Game you will be required to supply proof of your identity, residence in the UK and age, in the form of a passport, birth certificate, driver's license or any combination of these, to NetPlay TV. Failure to provide said documents, or in the case where the validity of said documents cannot be verified by Netplay TV, will result in the win being voided and no prize will be paid.
7. You authorise Netplay TV to use any lawful means that it considers necessary to verify the information provided under (6) above, by means of electronic identity checks in accordance with Anti-Money Laundering and Gambling Commission Regulations.
8. In the event of a Progressive Jackpot win you understand that Netplay TV may ask you to participate in marketing and promotion for Netplay TV by the use of your name and likeness. You may consent or refuse such requests at your discretion.
9. Verification of a win in a Progressive Jackpot Game may take up to 3-4 working days. Where a Progressive Jackpot is won by you, you are only entitled to the prize once the win has been verified by Netplay TV. Should it not be possible to verify a win, or if the win is deemed invalid through evidence of fraud, collusion or cheating, your win will be annulled by NetPlay TV.
10. Where a Progressive Jackpot is won by you, you will be informed in writing to the address provided on registration once your win has been verified by Netplay TV.
11. Where a Progressive Jackpot is won by you NetPlay TV will, provided all these terms and conditions and all the Websites terms and conditions have been observed, pay or procure the payment of the prize money to you.
12. Where a Progressive Jackpot is won by you the prize money shall be paid to you in weekly instalments of 5,000 until the entire prize has been paid. No interest will accrue in your favour on any part of an unpaid balance at any time.
13. You should be aware that prize amounts will be paid at net value, i.e.: minus any re-seed amount decided by Netplay TV at its absolute discretion.
14. Should either NetPlay TV or Parlay Entertainment decide to discontinue the provision of a Progressive Jackpot Game, or should a Progressive Jackpot Game become unavailable due to Force Majeure, any prize money related to that Games Progressive Jackpot shall be appropriated by NetPlay TV.
15. NetPlay TV may increase or decrease a Progressive Jackpot prize amount at any time at its absolute discretion.
16. In the event of more than one player apparently winning a Progressive Jackpot simultaneously then the player recorded on our game server as having won the jackpot first shall be the recipient and the subsequent player(s) shall win the value of the jackpot when reset. In the extremely unlikely event of the game server recording a truly simultaneous win, Netplay TV reserves the right to share the jackpot equally between the winning players.
17. NetPlay TV reserves the right to withhold any bonus payment at our total discretion.
18. NetPlay TV reserves the right to withdraw or amend this offer at any time without prior notice.
19. This incentive scheme is provided by NetPlayTV Services Limited of Battersea Studios, 80 Silverthorne Road, London, SW8 3HE.
1) The general terms and conditions published on this website apply to this scheme.
2) This free syndicate offer applies to SuperCasino players who deposit to their Supercasino account between 00:00am and 23:59pm on Sunday 28th June
3) Each player is eligible for one entry only. The Lotto draw will take place on Saturday 4th July.
4) Netplay acts as the Syndicate manager in relation to the Draws and purchases the relevant lottery tickets in our name. We do not purchase lottery tickets in your name or on your behalf and your Syndicate membership does not entitle you to any interest in any lottery tickets purchased by us.
5) Netplay does not sell lottery tickets and does not operate a lottery. We are not connected to, affiliated with or approved by Camelot Group plc or the National Lottery Commission.
6) Netplay will not be held responsible for any typing, technical, or human error in the operation of the Syndicates. In the event of any error, Netplay reserves the right to either void any affected Syndicate entries or to correct the error.
7) Netplay cannot be held responsible in the event of non payment of prizes from the National Lottery and in such an event all claims will be null and void. Please visit www.national-lottery.co.uk for further terms and conditions.
8) NetPlay TV reserves the right to withdraw or amend this offer at any time without prior notice..
9) This incentive scheme is provided by NetPlay TV Services Ltd of 80 Silverthorne Road, London, SW8 3HE.
1. The general terms and conditions published on this website apply to this competition.
2. You must be over 18 years of age and resident in Great Britain to avail of our competitions.
3. Employees of NetPlay TV and any associated company, their families and anyone connected with NetPlay TV and the scheme, or those ineligible to enter under other clauses in these terms, may not participate in the competitions.
4. All prizes awarded under Netplay TVs competitions are offered with no guarantees other than those provided by the manufacturer or supplier of the items themselves. NetPlay TV can accept no responsibility for the condition of any prize awarded, operation of any trip offered, or for any issues or problems arising from the acceptance of any trip, prize or any other item by any Player.
5. To qualify for Netplay TVs competitions a player must have an active account with SuperCasino, have played for real in the last three months and have answered any question(s) asked either during the live TV show or as part of any marketing or promotional material. Their correct answer(s) must also be received by Netplay TV before the date of closure for the competition. For specific dates of closure for any competition, please refer to the promotional material.
6. All qualifying entries will be entered into a draw where the winner will be chosen at random and announced either live on-air during the Live Roulette show or published on the SuperCasino website. This method of random selection is considered final in all cases.
7. In the event of competitions that offer trips away to events or holiday destinations, Netplay TV cannot be held responsible should any desired flight times or departure airports be unavailable at the time of booking. Further, once any winner has been declared their details will be passed to a fully ATOL licensed tour operator, who will in turn arrange all aspects of the trip from that point on.
8. Players are reminded that they will need to adhere to any and all passport and/or visa regulations applicable to any trip they accept and must also adhere to any and all booking requirements tour operators may have in place associated with any trip. Details of any and all restrictions or regulations will be made known to the Player by the tour operator at the time of booking.
9. NetPlay TV reserves the right to withdraw or amend any competition at any time without prior notice.
10. This scheme is provided by NetPlay TV Services Ltd of 80 Silverthorne Road, London, SW8 3HE.
Terms and Conditions
The following outlines the terms and conditions governing your participation in the 'SuperCasino Rewards Programme', and it is your responsibility to read and understand them.
Through joining the 'SuperCasino Rewards Programme' you agree to be bound by these Terms and Conditions. Participation in the 'SuperCasino Rewards Programme' is offered at the sole discretion of the Programme operator, NetPlay TV Group Ltd York House, Victoria Street, Alderney, GT9 3TA, henceforth known as SuperCasino, who reserves the right to change the Terms and Conditions, in whole or in part, at their sole discretion, with or without prior notice.
1. The general terms and conditions published on this website apply to this scheme. We recommend you read them in full before joining the 'SuperCasino Rewards Programme'.
2. You must be 18 years or older and reside in Great Britain (excludes NI) (to avail of the 'SuperCasino Rewards Programme'.
3. Employees of NetPlay TV and any associated company, their families and anyone connected with NetPlay TV and the 'SuperCasino Rewards Programme', or those ineligible to enter under other clauses in these terms, may not participate in the 'SuperCasino Rewards Programme'.
4. Any registered player who holds a SuperCasino account may apply, or be invited, to join the 'SuperCasino Rewards Programme'.
5. Acceptance into the Programme is at the sole discretion of Netplay TV.
6. By enrolling in the 'SuperCasino Rewards Programme' you agree that you have read and understand this Agreement and that your membership in the Programme will conform to these terms and conditions.
7. SuperCasino may award you Comp points for bets placed at www.SuperCasino.com, plus for certain special events as advertised through the SuperCasino website from time to time. Each bet placed on SuperCasino games will earn 'SuperCasino Rewards Programme' loyalty points, at a rate detailed in the 'Comps' section of this website. These rates may change, so please check them from time to time as you use this site.
8. Any stakes placed on non-losing wagers (such as betting on both odd and even simultaneously in the same spin on Live Roulette), or any other type of bet that SuperCasino deems to be placed with the intention of exploiting the SuperCasino Rewards Programme, will not count towards the qualification criteria and will not earn 'SuperCasino Rewards Programme' loyalty points.
9. 'SuperCasino Rewards Programme' loyalty points that you earn and redeem are recorded against your SuperCasino account. You may review your 'SuperCasino Rewards Programme' loyalty points available on your account by clicking the link from within the 'My Account' section of the website, www.SuperCasino.com.
10. 'SuperCasino Rewards Programme' loyalty points may be redeemed for cash from within the 'My Account' area of the SuperCasino website up to the value of 'SuperCasino Rewards Programme' loyalty points available. You may review your 'SuperCasino Rewards Programme' loyalty points available on your account by clicking the link from within the 'My Account' section of the website, www.SuperCasino.com
11. SuperCasino reserves the right to remove all accrued points from any account that has been dormant for a period of 6 months or more. We will make every effort to contact you, via your nominated email address, to notify you if the accrued points are at risk of removal. If a reply is received confirming that the account is still active, SuperCasino will continue to maintain your points balance. In the absence of a satisfactory response, the accrued points will be forfeited, though your account will remain open. This process is separate to the normal Dormant Account procedures that can be found within the standard Terms & Conditions applicable to all SuperCasino accounts, available at www.SuperCasino.com.
12. You are responsible for assessing any tax and national insurance implications that may arise through collecting and redeeming 'SuperCasino Rewards Programme' loyalty points, and for the payment of any said taxes.
13. SuperCasino reserves the right to change the range of products and services available for redemption of 'SuperCasino Rewards Programme' loyalty points, as well as the number of 'SuperCasino Rewards Programme' loyalty points required to make any such redemption from time to time. This will be communicated via the SuperCasino website.
14. 'SuperCasino Rewards Programme' loyalty points are only refundable for their cash value. Currently set out within the 'Comps' section of the 'Cashier'.15) The sale or barter of 'SuperCasino Rewards Programme' loyalty points is strictly prohibited.
16. By joining the 'SuperCasino Rewards Programme' you agree to allow SuperCasino and its partners to communicate with you via email in connection with the Programme. If you would prefer not to receive such communications, you can email SuperCasino at support@SuperCasino.com.
17. In the event that a member expressly requests to leave the 'SuperCasino Rewards Programme', or is no longer eligible to participate, the member will forfeit the right to redeem any 'SuperCasino Rewards Programme' loyalty points they may have collected.
18. The 'SuperCasino Rewards Programme' is being offered to individuals 'as is', with no warranty to the maximum extent as permitted by the law. SuperCasino disclaims any representation and warranties, express or implied, with respect to the programme, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose.
19. SuperCasino reserves the right to terminate the 'SuperCasino Rewards Programme' at any time. In the event of this, you will have 30 days from the notice date of programme termination to redeem any 'SuperCasino Rewards Programme' loyalty points as per the above terms and conditions. Unless specified otherwise, no additional points will be able to be accrued during this termination period.
20. SuperCasino will make every effort to communicate to all members the termination period, however we will not be held responsible for failing to notify any individual regardless of the reason.
21. SuperCasino may modify this agreement from time to time, with or without notice, and your continued participation in the 'SuperCasino Rewards Programme' will be deemed as your acceptance of the new terms and conditions.
22. A member’s participation and acceptance into the 'SuperCasino Rewards Programme' is subject to these terms and conditions, and participation may be refused at the sole discretion of SuperCasino without recourse. Any fraud or abuse of the system will result in the immediate termination of that account and total forfeit of any points accrued.
23. All questions or disputes regarding the 'SuperCasino Rewards Programme', including without limitation, questions regarding participation and eligibility must be submitted in writing within 90 days of the query, where applicable, to SuperCasino Rewards Programme NetPlay TV Group Ltd, York House, Victoria Street, Alderney, GT9 3TA. All interpretations of these terms and conditions shall be at the sole discretion of SuperCasino. In the event of an error by SuperCasino your sole recourse will be the crediting of any disputed points.
24. For the avoidance of doubt, these Terms and Conditions shall be subject to the laws and jurisdiction of Alderney. If any provision of these Terms and Conditions is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the other provisions contained herein will remain in full force and effect. SuperCasino's failure to insist upon or enforce strict performance of any condition shall not be construed as a waiver of any provision or right. Nothing in these Terms and Conditions shall be construed as forming a partnership or joint venture either with individuals enrolled in the 'SuperCasino Rewards Programme', or participating third party companies. No third party company will have the right or ability to create any obligation on behalf of SuperCasino. This agreement constitutes the entire agreement between you and SuperCasino in regards to the 'SuperCasino Rewards Programme'.
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NetPlay TV Group Ltd are licensed and regulated by the Alderney Gambling Control Commission